M·A·C VIP for El Corte Inglés is a loyalty program that rewards customers for purchasing M·A·C products. The program is based on levels, which are determined by the number of points a member has obtained in a single year from the registration date on eligible purchases and qualified activities. There are 3 levels, with their associated benefits:
After signing up, you will automatically be at Level 1, Silver, and eligible for all the benefits of Silver members. After you obtain at least 101 points in your first year, you will automatically move up to Level 2, Rose Gold. And, if you obtain 301 or more points in your first year, you will be in Level 3, Gold.
Your specific level is maintained during the year when you obtained this level, and during the following entire year. After this period, you will have to obtain enough points to remain at this level every year. For example, if you move up to Level 2, Rose Gold, during your first year, you keep Rose Gold level during your second year in the program. However, if you obtain fewer than 100 point on eligible purchases and qualified activities during the second year, you will drop to Level 1, Silver, for the third year. The higher the level, the better the benefits.
As a member, you earn points that determine your benefits based on points, as well as the benefits for the level.
Point benefits: At different levels of points, you can exchange your points for rewards and prizes that you can use when purchasing M·A·C at any El Corte Inglés store. These rewards are based on the total number of points you have accrued in a single year, as detailed below. You can redeem your points for one reward per purchase. You must redeem your points before your anniversary date, or the rewards available will expire. On your anniversary date, your points are reset to 0 and you start to accrue new points and to earn new rewards.
Level benefits: Certain benefits are based on the level obtained and you can choose these benefits while you remain at the level, regardless of the number of points you have at the time. Level benefits can only be redeemed at El Corte Inglés. On your anniversary date, even if your points have been reset to zero, your initial level for the year is determined by the total number of points earned in the previous year.
Level 1, Silver: 0-100 points
Welcome gift
1 sample with every order you place
Back to M·A·C members M·A·C VIP
Brand events
1 Free 30-minute makeup session
M·A·C products by accruing points
Level 2, Rose Gold: 101–300 points
Welcome gift
2 sample with every order you place
Back to M·A·C members M·A·C VIP
Brand events
2 Free 30-minute makeup session
M·A·C products by accruing points
Level 3, Gold: 301 plus points
Welcome gift
3 sample with every order you place
Back to M·A·C members M·A·C VIP
Brand events
2 Free 60-minute makeup session
M·A·C products by accruing points
Points are valid for one year after your M·A·C VIP anniversary date. Every year on your anniversary date, your points expire and are reset to 0, and you start to earn points again to redeem them for new gifts.
On your anniversary date, even if your points have been reset to zero, your initial level for the year is determined by the total number of points earned in the previous year.
Your anniversary date represents the day on which you registered for the M·A·C VIP program, which is a 12-month cycle. For example, if you sign up for M·A·C VIP on November 15, 2020, your anniversary date will be November 15, 2020 and every November 15 for every following year.
Your anniversary date is shown on your M·A·C VIP account.
Any product you return or any order you cancel will lead to the points earned for this purchase being cancelled. If you increased a level with the purchase, the level will also be changed to reflect this.
If we consider that an order was done via fraudulent actions or any other type that violate the M·A·C VIP Terms and Conditions, these points and the level, as applicable, will also be reverted.
Level benefits remain valid while you are at a specific level. If you drop levels, your benefits will change accordingly.
After the one-year period from your anniversary date has ended, your points are reset to zero and you can start earning points again. Although your points are reset every year on your anniversary date, your level is determined by the number of points you earned during the previous year of membership, regardless of the number of points you have redeemed. Your specific level is maintained during the year when you obtained this level, and during the following entire year. After this period, you will have to obtain enough points to remain at this level every year. For example, if you move up to Level 2, Rose Gold, during your first year, you keep Rose Gold level during your second year in the program. However, if you obtain fewer than 300 points on eligible purchases during the second year, you will drop to Level 1, Silver, at the start of the third year.
If you want to leave our M·A·C VIP program, you can cancel your membership in several ways:
- Request cancellation by using the form in the "Contact Us" section on the main menu of the "M·A·C VIP" app or on the website www.maccosmeticsvip.es
- Contact our Customer Service by calling 910212462 or sending an email to atencionalcliente@maccosmetics.es
You can update, change or delete information in your M·A·C VIP account by:
- Submitting the form on the "Contact Us" section on the main menu of the "M·A·C VIP" app or on the website www.maccosmeticsvip.es
- Contacting our Customer Service by calling 910212462 or sending an email to atencionalcliente@maccosmetics.
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